FAQs

How often should I have my central air conditioning system serviced?

The industry standard is the have units serviced annually. Regular Air Conditioning maintenance or service can also help to reduce the need for repairs over the lifespan of the system.

Is there anything I should do before the technicians get to my home to service my system?

For the most part we take care of everything, however ensuring the areas around the units are easily accessible is very helpful to us.

Are you licensed and insured?

Yes, of course! In Rockland County our license number is RC1099. In New Jersey our license number is NJ13VH02075300. In Westchester County our number is WC-18793-H07. Our insurance is comprehensive and also includes workman’s compensation.

I hear a banging noise, should I call for service?

It’s difficult to diagnose sounds without being in your home to hear them, so in many cases a service call is the peace of mind you need to feel comfortable. There are plenty of times we come out and the solution is simple, but other times it can be an indicator of something much more serious. Give us a call, or send us a note and we will help you determine what fits your needs best.

I think there may be a leak somewhere in the wall/ceiling, should I call you to investigate?

It’s difficult to trace back the route of water leak issues. Sometimes it’s related to plumbing pipes, other times cooling systems need more insulation around the ductwork and condensation begins to drip down. It can be a drainage issue in the system or other issues.

What is certain is that water leak problems should be addressed immediately since they can result in severe damages and, if left unchecked, black mold causing respiratory issues in your home over time. Contact us, and if it makes sense to come out and take a look we can see if it’s related to your system, or at the very least help steer you in the right direction from there. It’s also possible it may be related to a chimney in your home depending on the leak’s location, we can address that as well.

My air conditioning always worked fine but all of a sudden it seems like it’s not cooling properly, do I need a new system?

While it is certainly possible, many times a system that no longer cools properly may just need to be serviced. We might be able to save you the cost of a new air conditioning system installation by cleaning and servicing your unit and ensuring you have the proper amount of Freon in your system. Give us a call, or set up a service call. Chances are good we can help you save and get you back to optimum cooling.

Schedule a free in-home consultation by filling out the form below or calling 845-735-8844 to find out how we, at McNamara Services, save you time and aggravation by being the most accurate and detail oriented company in the Rockland, Bergen, Westchester and Orange County area.

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